MyCareBridge digital platform

MyCareBridge is a digital platform that streamlines the referral pathways for Autism Spectrum Disorder (ASD) and Attention Deficit Hyperactivity Disorder (ADHD) assessments.

By shifting from GP-based to education setting-based referrals, it empowers families by making them active participants in the process, connecting them with service providers, clinicians, and education settings, in a single platform.

It aims to reduce overall waiting times by improving efficiency, reducing administrative burdens, automating reminders, facilitating real-time communication, and collating the information for reporting to improve the overall experience for all stakeholders.

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Key Features

Specifications

Platform

Cloud-based digital platform hosted on UK based servers. Highly scalable with capability to handle high demands without any downtime. Modular architecture allows easy customisation and expansion to fit your business needs.

Compliance

GDPR, Clinical Safety Case, DTAC and other NHS data protection standards.

Security

Secure login features with multi-factor authentication (MFA), industry-standard data encryption, comprehensive audit logs for tracking user activities and actions, and robust access controls.

Data & Analytics

Offers real-time analytics dashboards to monitor KPIs and performance; Customisable reporting with CSV, Excel, and PDF exports.

User Experience

MyCareBridge features an intuitive interface that supports tailored access and capabilities for multiple user types and collaborative case management.

It includes:

Task assignments and
notifications

Easy uploads for
documents and videos

Personalised dashboards for parents and educational professionals
to directly submit and monitor referrals

Real-time updates
and ability to track
referral status

Development and Deployment

Successfully deployed across the Mid and South Essex Community Collaborative (MSECC).

High stakeholder engagement and positive feedback from initial rollout, system is already seeing an increase in referral volumes due to ease of submission for parent and schools.

We can work closely with customers to offer a smooth deployment process, providing personalised support and tailored solutions to ensure a seamless integration.

Provide Digital, as the developer, is a specialist in this field – focusing on healthcare solutions exclusively.

Discussions ongoing about expanding the platform’s capabilities, integration with healthcare systems and potential enhancements using AI for automation and process improvement.

Why Choose MyCareBridge?

Autism referral times in the UK are alarmingly long, with the average wait for a first appointment now reaching nearly 10 months. These delays place additional stress on families and postpone crucial early interventions.

If current trends continue, over 250,000
people could be waiting for autism
assessment by end of 2025

47%

increase in waiting
numbers in just one year

295 days

average wait for
Children’s autism

24%

of ADHD referrals waiting
1-2 years for assessment

MyCareBridge directly addresses the long referral times by automating key steps in the process. It reduces administrative load and ensures timely progress through real-time tracking and reminders. Parents can monitor referral status, ensuring faster, more efficient access to care for their children.

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